Smart Contracts Explained

Think of smart contracts as “if-then” digital statements between two (or more) parties. If the needs of a group are met, the agreement can be respected and the contract is considered concluded. This security is largely due to the underlying smart contract code. On Ethereum, for example, contracts are written in its Solidity programming …

Service Level Formula

Find out what Forrester thinks about the 3 Biggest Customer Service Trends of 2021 Without short cancelled calls, the revised formula is as follows: The third plan takes into account calls that have been cancelled after the threshold. This is an ideal way to calculate, as it indicates the exact composition of calls that …

Section 104 and 106 Agreements

The set of drawings prepared for section 104 or 106 agreements includes a detailed site plan, tree plans, longitudinal sections containing information and design details. Specification and sizing of damping, including complete design and details, type, location and design of flow control measures. Depreciation shall be designed in accordance with the relevant standards and …